North West Fertility

Liverpool

Hewitt Centre for Reproductive Medicine

North West Fertility Ltd
Hewitt Centre for Reproductive Medicine
Liverpool Women’s Hospital
Crown Street
Liverpool
L8 7SS

Tel: 0151 702 4287/4461
Fax: 0151 702 4462

Opening Hours at the Hewitt Centre:

Drop-In Service (For Blood Tests and Nurse Queries)

Andrology Services

Communicating with the Unit by telephone is an important part of your treatment. Your satisfaction with the care you receive from the Unit is important to us so we hope the following contact details will help improve communication with the appropriate members of our team:

General Queries: 0151-702-4287
Use this line to speak to Business Manager Katherine Jenner for general information on the services available within the Unit and for any concerns you may have with the progress of your treatment in the Unit or with payment issues. This line does have a voicemail service so if necessary you can leave a message and Katherine will return your call as soon as possible.

Appointments 0151 702 4461
Use this line to speak to Lyn Bosman to advise her of changes to your details such as change of address or GP, to check / change / arrange self-funding consultation appointments or to check if your self- funded referral has been received. This line does have a voicemail service so if necessary you can leave a message that will be picked up by Lyn and dealt with accordingly.

Payments 0151 702 4481
Use this line to speak to Sharon Wray who is responsible for issuing invoices, taking payments and advising on any payment queries. Please leave a message on Sharon’s voicemail if she is not able to answer the phone and she will ring you back.

Nursing station: 0151-702-4123 / 4249
Use these lines to speak to a member of the nursing team to book treatments, book ultra-sound scan appointments, discuss the outcome of treatment or discuss any problems or concerns regarding your treatment.

Laboratory administrator: 0151-702- 4256
Use this line to speak to Jan Lee if you have embryos in storage and wish to discuss storage payments or are responding to a letter from Jan concerning storage issues.

Sister’s office: 0151-702-4124
Use this line to speak to a member of the nursing team regarding general queries such as opening times and to receive general information.

Ovum donation co-ordinator: 0151-702-4212
Use this line to speak to Maureen Richards to discuss any aspect of ovum donation treatment. This line does have a voicemail service so if necessary you can leave a message that will be picked up by Maureen and dealt with accordingly.

Counsellors: 0151-702-4075
Use this line to speak to a member of the counselling team to arrange / change counselling appointments or to discuss any concerns regarding treatment. This line does have a voicemail service so if necessary you can leave a message that will be picked up by the staff and dealt with accordingly.

Andrology laboratory: 0151-702-4214
Use this line to speak to a member of the seminology staff to make/ change an appointment for the seminology laboratory. This line does have a voicemail service so if necessary you can leave a message that will be picked up by the staff and dealt with accordingly.

Hewitt Centre Quality Manager: 0151-702-4466
Use this line to speak to Sister Chris Malone to discuss any comments or concerns regarding your treatment. This line does have a voicemail service so if necessary you can leave a message that will be picked up by Chris and dealt with accordingly.

Fax: 0151-702-4462
This fax machine is located in the North West Fertility Office and can be used to fax messages or documents to any member of staff.

Travel to Liverpool Women's Hospital

http://www.lwh.me.uk/html/direc_info.php